RingCentral, Inc. (RNG) Presents at Goldman Sachs Communacopia + Technology Conference 2026 Transcript

Next chapter is to embed AI across the whole portfolio externally, internally to become just like an AI-native company. Obviously, we predate AI and all this, but we were a SaaS native company, and we continue to do that. And I think we have a very good chance of doing this again, leveraging the best of AI. And again, that will be both customer-facing as well as major revamp of all internal operations to become substantially more efficient and to better serve the needs of the market as well.

ARR from customers using at least one of your native paid AI products now represents 13% of ARR. I think it's doubled over the past year. I guess what's driving the adoption today? And I guess what needs to happen for it to broaden meaningfully across your customer base?