Indication Based on the Act on Specified Commercial Transactions
| Seller | Crabgrass Inc. |
| Chief Executive Officer | Sohei Taniguchi |
| Location | Wacore Shinjuku Daiichi Bldg., 7-7-26 Nishi Shinjuku, Shinjuku-ku, Tokyo, 160-0023, Japan |
| Telephone Number | 050-1724-0025 Business Hours: Weekdays 10:00 AM – 5:00 PM (excluding Saturdays, Sundays, and national holidays) |
| Email Address | [email protected] |
| Website URL | https://crabgrass.co.jp/ |
| Sales Price | The fees for each plan are as follows:
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| Charges Other Than Product Price | The User shall be responsible for communication charges necessary for internet connection, etc. |
| Contract Period | The contract period shall be 1 month for the monthly contract and 1 year for the annual contract, and shall be automatically renewed thereafter. |
| Payment Method | Credit card payment only (Third-party payment services such as App Store and Google Play are not available). |
| Payment Timing | Payment is confirmed upon the purchase of each plan. Thereafter, the usage fee for the next month will be automatically charged on the monthly anniversary date of the purchase date. Example: If purchased on March 1, the usage fee for the next month will be charged on April 1. The status of usage fee payments and charging dates can be confirmed on the User's payment history screen. |
| Service Provision Timing | The service is available immediately after payment is completed. |
| Money-back Guarantee / Refunds | In accordance with Paddle's Buyer Terms, we offer a 14-day money-back guarantee. Customers may request a full refund within 14 days of the purchase date. To request a refund, please contact our support team or Paddle directly. After this 14-day period, no returns or refunds will be accepted due to the nature of the digital service. Furthermore, even if a cancellation procedure is performed during the contract period after the 14-day window, no prorated refund will be made. However, this shall not apply when a refund obligation arises based on laws and regulations. |
| Cancellation/Subscription Stop | Cancellation of a paid plan is possible by completing the prescribed cancellation procedure before the day prior to the next billing date. Even if the cancellation procedure is completed, the User may continue to use the Services until the expiration date of the already paid contract period. |
| law.plan_change_adjustment | law.plan_change_adjustment_value |
| Operating Environment | The operating environment required for using the Services shall be in accordance with the environment displayed on the Company Website. |
| Provision Format | The Services are provided only via the website, and no application is distributed. |