Salesforce, Inc. (CRM) Presents at Goldman Sachs Communacopia + Technology Conference 2026 Transcript

Gabriela Borges: Good afternoon, and welcome to the Salesforce session at Goldman Sachs Communacopia, I'm Gabriela Borges, delighted to have on stage with me, Bill Patterson, President and Chief Commercial Officer; Rob Seaman, EVP and GM of Slack. Gentlemen, thank you for your time.

Bill Patterson: Thank you for having us today.

Gabriela Borges: Bill, I want to start out with a little bit of some mic-drop moment from 2 weeks ago now with Dario and Marc on CNBC talking about the launch of Claudeforce. And it reminds me a little bit when we were chatting with the management team earlier this year, they were telling us about the Anthropic SaaStr video, where Anthropic talks about the cornerstone of their front office stack being Salesforce and almost the different pieces that they built on top of it. Tell us a little bit about how that relationship came together. And it sounds like you've essentially commercialized what would have taken a fair number of engineering resources to get off the ground. So would love to hear more.

Bill Patterson: Yes. I think -- thank you for recognizing that was 2 weeks ago, which seems like a decade ago now. But I think what's beautiful about the world of kind of Claude and the world of Salesforce is our customers were not sort of pulling us together to work together more effectively. And Salesforce is a huge Anthropic