Dunelm Group plc (DNLMY) Q4 2026 Earnings Call Prepared Remarks Transcript

SA Transcripts 162.12K Followers Follow Dunelm Group plc ( DNLMY ) Q4 2026 Earnings Call September 8, 2026 2:00 AM EDT Company Participants Clodagh Moriarty - Chief Executive Officer Karen Witts - CFO & Director Presentation Clodagh Moriarty Chief Executive Officer Hello, and thank you for your interest in Dunelm and for engaging in our full year results for FY '26. We have had a solid year of performance with 3.1% total sales growth, coupled with slight margin expansion to 52.5%, all in a year which continues to present challenges to the whole sector. Within the homewares and furniture GBP 25 billion U.K. market, we yet again gained share to 7.9%. Our customer satisfaction increased for another year, this time up 2.4%. But I definitely want to highlight that this is already top quartile performance, but it was encouraging to see this measure improve year-on-year. Through a number of efficiency and productivity initiatives, we also made strong inroads covering the on cost of inflation, resulting in a flat year-on-year profit of GBP 211 million. Free cash flow was up to GBP 155 million from GBP 127 million. However, this was primarily driven by some heightened investments in the previous year as a result of our freeholds and acquisitions. You will all be aware of our drive to be present where our customers are and hence, have been calling out the role of digital within our business for a number of years now. Supported by continued web enhancements, the launch and scaling of our app and store-assisted digital selling, we are currently at 42% digital sales with consistent increases annually. Finally, we are very proud to communicate our growing ordinary dividend per share at 45.5p, up 1p versus FY '25. I hope you all know that our focus on our customers at Dunelm is a core part of what I and our team