ServiceNow, Inc. (NOW) Q2 2026 Earnings Call Transcript

ServiceNow, Inc. (NOW) Q2 2026 Earnings Call July 22, 2026 5:00 PM EDT Company Participants Darren Yip - Head of Investor Relations William McDermott - Chairman & CEO Gina Mastantuono - President & CFO Amit Zavery - President, Chief Product Officer & COO Conference Call Participants Gabriela Borges - Goldman Sachs Group, Inc., Research Division Michael Turrin - Wells Fargo Securities, LLC, Research Division Tal Liani - BofA Securities, Research Division Samik Chatterjee - JPMorgan Chase & Co, Research Division Tyler Radke - Citigroup Inc., Research Division Matthew Hedberg - RBC Capital Markets, Research Division Samad Samana - Jefferies LLC, Research Division Brad Zelnick - Deutsche Bank AG, Research Division Keith Bachman - BMO Capital Markets Equity Research Gregg Moskowitz - Mizuho Securities USA LLC, Research Division Adam Wood - Morgan Stanley, Research Division Presentation Operator Ladies and gentlemen, thank you for standing by. My name is Krista, and I will be your conference operator today. At this time, I would like to welcome everyone to the ServiceNow Second Quarter 2026 Earnings Conference Call. [Operator Instructions] We will now turn the conference over to Darren Yip, Senior Vice President, Investor Relations and Market Insights. Darren, please go ahead. Darren Yip Head of Investor Relations Good afternoon, and thank you for joining ServiceNow's Second Quarter 2026 Earnings Conference Call. Joining me are Bill McDermott, our Chairman and Chief Executive Officer; Gina Mastantuono, our President and Chief Financial Officer; and Amit Zavery, President, Chief Product Officer and Chief Operating Officer. During today's call, we will review our second quarter results and discuss our guidance for the third quarter and full year 2026. Before we get started, we want to emphasize that the information discussed on this call, including our guidance, is based on information as of today and contains forward-looking statements that involve risks, uncertainties and assumptions. We undertake no duty or obligation to update such statements as a result