Craneware resets revenue expectations to $185 million after cyber incident as profit rises

Tech Software & Services Written by: Ephrem Joseph 03:00 Mon 21 Sep 2026 --> Disclaimer No investment advice About this content Editorial Standards & Policies Share article About this content × About Ephrem Joseph Ephrem began his journalistic journey at Proactive in June 2021. With a strong academic background in Information Technology, his expertise particularly lies in the field of Cyber Security, Management Information Systems and Computer Forensics. Before joining Proactive, Ephrem worked as a researcher and lecturer at a number of leading universities, including the University of Portsmouth's Institute of Criminal Justice Studies, the University of Winchester’s Institute of Policing, and Jain... Read more About the publisher Proactive financial news and online broadcast teams provide fast, accessible, informative and actionable business and finance news content to a global investment audience. All our content is produced independently by our experienced and qualified teams of news journalists. Proactive news team spans the world’s key finance and investing hubs with bureaus and studios in London, New York, Toronto, Vancouver, Sydney and Perth. We are experts in medium and small-cap markets, we also keep our community up to date with blue-chip companies, commodities and broader investment stories. This is content that excites and engages motivated private investors. The team delivers news and unique insights across the market including but not confined to: biotech and pharma, mining and natural resources, battery metals, oil and gas, crypto and emerging digital and EV technologies. Use of technology Proactive has always been a forward looking and enthusiastic technology adopter. Our human content creators are equipped with many decades of valuable expertise and experience. The team also has access to and use technologies to assist and enhance workflows. Proactive will on occasion use automation and software tools, including generative AI. Nevertheless, all content published by Proactive is edited and authored by humans, in line with best practice in regard to content production and search engine optimisation. Craneware PLC ( AIM:CRW ) View Price & Profile Craneware resets revenue expectations to $185 million after cyber incident as profit rises Published: 03:00 21 Sep 2026 EDT Craneware PLC (AIM:CRW) has reset its revenue expectations for the current financial year to around $185 million following a cyber security incident, despite reporting higher profit and improved margins for the year to June 30, 2026. The US healthcare software specialist said the immediate impact of the July cyber incident had been contained, with no disruption to customer services or core operations, but the ultimate financial consequences and potential impact on customer engagement have yet to be quantified. As a result, the board has adopted a more cautious outlook, setting revenue expectations for the year to June 2027 at approximately the level of annual recurring revenue, currently around $185 million. Craneware has also begun a comprehensive review of its cost base, while aiming to maintain its EBITDA margin over the medium term. The revised outlook came alongside results showing revenue broadly unchanged at $206.0 million, compared with $205.7 million a year earlier. Adjusted EBITDA increased 3% to $67.1 million from $65.3 million, lifting the margin to 33% from 32%, while statutory profit before tax rose 7% to $25.8 million. Annual recurring revenue edged up to $185 million from $184 million. Growth during the year was held back by uncertainty surrounding the US 340B drug pricing programme, which prevented expected transaction revenues from materialising and delayed recognition of licence revenue from Craneware's rebate solution. The company expects conditions in the 340B market to become more supportive during the second half of the current financial year as regulatory clarity improves, potentially increasing demand for its expanded software and technology-enabled services. Those potential benefits have not been included in current revenue expectations. Cash generation remained strong, with operating cash conversion rising to 98% of adjusted EBITDA from 94%. Cash and equivalents stood at US$54.8 million at year-end, while bank debt increased to $43.5 million from $27.7 million following a drawdown used partly to fund a $25 million share buyback. Craneware proposed an unchanged total dividend of 32p per share, including a final dividend of 17p. Chief executive Keith Neilson said the cyber incident had prompted the company to reset near-term expectations but had not changed its confidence in the group's longer-term growth opportunity. Continue reading