Airties Introduces Aura: Agentic AI Engine for Connected Intelligence

Airties Introduces Aura: Agentic AI Engine for Connected Intelligence

New Agentic AI engine enables ISPs to improve broadband experiences, driving greater efficiency and better performance across homes and small businesses Aura is Airties' Agentic AI engine for the entire portfolio, bringing interactive, automated workflows that diagnose issues and act on them directly, shrinking the time between spotting a problem and fixing it Delivers personalized intelligence and action for every persona it serves, from network engineers and care agents to marketing teams and subscribers, each getting exactly what their role needs PARIS , Sept. 8, 2026 /PRNewswire/ -- Airties , a global leader of AI-driven software that improves the connectivity experience for ISPs' subscribers, today introduced Airties Aura , an Agentic AI engine that autonomously diagnoses and fixes connectivity issues for homes and SMBs across the customer lifecycle.

Aura, short for Agentic AI that Understands, Reasons and Automates, powers all Airties platforms for managing connectivity, device, and application data from the connected home or business.

The first operator to deploy Airties Aura within their existing Airties Home platform across households is Turknet. CEO Cem Celebiler commented: "As Türkiye's next-generation telecommunications operator, we view artificial intelligence not simply as a technology that accelerates processes, but as a powerful enabler of better decision-making and continuous improvement in customer experience. By embedding the proactive, action-oriented capabilities of agentic AI into our customer experience, we aim to go beyond simply resolving connectivity issues. Our goal is to anticipate potential needs and identify problems earlier, enabling us to deliver a more seamless experience for our users. We see Airties Aura as a significant step forward in this journey and an integral part of our vision to shape the next generation of internet experiences today."

Airties Aura is designed to provide measurable impact across the ISP subscriber lifecycle to improve first-contact resolution; identify more issues proactively; reduce truck rolls and repeat visits; raise NPS; and lower churn by preventing the moments that make subscribers leave. Aura gives operators' key internal stakeholders answers and actions tailored to their specific roles, from resolving a single home to running population-scale interventions. It integrates with Airties' overall ecosystem, powering all connected homes and businesses and works across broadband gateways, extenders, applications and connected devices.

Key Capabilities Aura brings a broad set of capabilities to how operators run their networks and support their subscribers, built on Airties' foundation of AI/ML-driven connectivity intelligence drawn from more than 50 million connected homes and businesses. These capabilities include: Agentic automation, enabling agents to take controlled autonomous action based on clear recommendations; Tailored responses to the person making queries: a quick summary for a fr...